Effective Date: March 24, 2020
Auxilia, Inc. (“Auxilia”, “we”, “our”) offers a charitable donation platform, including mobile applications and websites related to such platform available online (collectively, the “Services”).
The Services enable our customers to, among other things, pay, track and keep records of certain charitable donations made and communicate amongst the donors and customers. Find out more about our Services here.
In Short: In many cases, Auxilia has no direct relationship with the individuals whose personal data it processes for customers. If you received access to our product from a company other than us, please contact that company (the data controller) directly to correct, amend, delete or receive a copy of personal data.
In Short: We collect personal information that you provide to us such as name, address, contact information, passwords, geolocation information from your mobile device, and payment information.
We collect personal information, such as your name and email address, that you voluntarily provide us when registering, expressing interest in obtaining information about us or our products and services, when participating in activities on our products or otherwise contacting us. It is your decision to use the Services and, as such, any provision of this personal information is completely voluntary. We may share your name with other users so that they may request to contact you. We may further share additional personal information with other users and/or customers upon your approval to communicate or be matched with such other users and/or customers. Specifically, we may share your contact information (phone, email, address) preferred contact methods, donor opt out preference, current employer, connected donors, volunteer preferences (types of events, availability) with our customers upon your approval.
We utilize analytic services, including, without limitation Google Analytics, to capture and analyze visits and traffic in using the Services. These analytic services collect information about your use of the Services, including, without limitation information about your visit to the Site and/or Application, any referral website, the type of web browser and operating system you are currently using, and your network location and IP address. The information collected by these analytic services is anonymous and aggregated. We reserve the right to use this information for any lawful business purpose, including selling or sharing the aggregated and anonymized data collected, whether by us or a third party service provider. We may also use this aggregated and anonymized data to analyze trends or seek third party advertisers.
The personal information we collect depends on the context of your interactions with us and our products, the choices you make and the features you use. The personal information we collect can include the following:
In Short: Some information - such as IP address and/or browser and device characteristics - is collected automatically when you visit our Services.
We may automatically collect certain information when you visit, use or navigate the Services. This information is non-personal and does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, browsing history on the Services, the length of time spent on certain pages, Internet service provider, date/time of visit information, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain security and operation of our Services, and for our analytics and reporting purposes.
We may also collect personal information about you for other purposes from time-to-time, or as permitted or required by law. We will always identify any additional purpose prior to or at the time of collection.
In Short: We use the information we collect to provide, maintain and improve our Services, such as to administer your account and to provide you with insights to help you optimize your use of our platform.
We may also use the non-personal information we collect to:
We process your personal information for our legitimate business interests and/or where we have your consent. We will use the personal information to:
In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We may process or share data, including personal information, in the following situations:
We may also share non-personal information with select third parties, such as our advertisers and customers, for purposes of serving you with customized promotions. If you would like to learn more about the sharing of non-personal information for purposes of providing customized advertisements or promotions, please visit http://www.aboutads.info/consumers/.
Cookies are small files that are sent to and stored in your computer by the websites you visit. Cookies are stored in your browser’s file directory. Cookies may be stored only for the time you are in a given site or they may remain stored in your browser for a defined period of time beyond your current session. Cookies work in combination with content within the website itself, to capture and remember information. To learn more about these technologies and how they work, please see www.allaboutcookies.org.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can review the options available to manage cookies in your browser. One option is to disable, or turn-off, all cookies. If you turn cookies off, you may not be able to browse or use the Services. If you disable certain kinds of cookies, some aspects of our Services may not function properly or as well.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
No data transmission over the Internet or website can be guaranteed to be secure from intrusion. However, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your personal information in accordance with data protection legislative requirements.
All information you provide to us is stored on our or our subcontractors’ secure servers and accessed and used subject to our security policies and standards. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Services, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of. We ask you not to share a password with anyone.
In Short: You may review, change, or terminate your account at any time.
If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list - however, we still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may access your account settings and update preferences. Further, you may opt-out of a connection with a customer or opt-out of receiving communications from customers by accessing your account settings.
In Short: You understand and agree that your information is handled within the United States.
The Site is a general audience site and we do not knowingly collect information from or sell products to children under the age of 13. If we discover that we have information from a child under the age of 13, we will delete it immediately. If you believe that a child under the age of 13 may have provided his or her information to us, please contact us using the contact information below.
If you live in California and have an established business relationship with us, you can request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year.
To exercise your rights, you can EMAIL US at email@example.com or write to:
600 Superior Ave., E
Cleveland, OH 44114
Mention in your letter that you are making a “California Shine the Light” inquiry. We will respond within 30 days.
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
If you have questions or comments about this policy, you may email us at firstname.lastname@example.org or by post to:
600 Superior Ave., E
Cleveland, OH 44114